Terms of Service

Please read these terms carefully before using Banananote. By using our service, you agree to these terms.

Last updated: December 2024

1. Acceptance of Terms

Welcome to Banananote! These Terms of Service ("Terms") govern your use of the Banananote mobile application and related services (collectively, the "Service") provided by Crescent Developments ("we," "us," or "our").

By downloading, accessing, or using Banananote, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

2. Description of Service

2.1 Core Functionality

Banananote is an AI-powered voice notes and meeting assistant that provides:

  • Live audio recording and real-time transcription
  • AI-generated summaries and key takeaways
  • Intelligent chat functionality with your notes
  • Organization tools including folders, search, and filtering
  • Audio playback with timestamps and speaker identification
  • Export and sharing capabilities
  • Cross-device synchronization

2.2 AI-Powered Features

Our Service utilizes advanced artificial intelligence technologies to process your audio recordings. While we strive for accuracy, AI-generated transcriptions and summaries may contain errors and should not be relied upon for critical decisions without verification.

3. Account Registration and Eligibility

3.1 Age Requirements

You must be at least 13 years old to use Banananote. If you are under 18, you must have permission from a parent or guardian to use our Service.

3.2 Account Responsibility

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Providing accurate and complete registration information
  • Promptly updating your account information when changes occur
  • Notifying us immediately of any unauthorized use of your account

4. Subscription and Payment Terms

4.1 Premium Subscription

Banananote operates on a freemium model with premium features available through subscription. Premium features include:

  • Unlimited recording time and storage
  • Advanced AI summarization
  • Enhanced export options
  • Priority customer support
  • Advanced organization features

4.2 Billing and Payments

Subscription fees are processed through your app store (Apple App Store or Google Play Store). By subscribing, you agree to:

  • Pay all applicable fees and taxes
  • Automatic renewal of your subscription unless cancelled
  • The app store's payment terms and conditions
  • Price changes with appropriate notice

4.3 Cancellation and Refunds

You may cancel your subscription at any time through your app store account settings. Refunds are subject to the app store's refund policies. Upon cancellation, you will retain access to premium features until the end of your current billing period.

5. User Content and Data

5.1 Your Content

You retain ownership of all audio recordings, transcriptions, and other content you create using Banananote ("User Content"). By using our Service, you grant us a limited license to:

  • Store and process your User Content to provide the Service
  • Use AI technologies to transcribe and summarize your recordings
  • Sync your content across your devices
  • Create backups for data protection purposes

5.2 Content Restrictions

You agree not to upload, record, or share content that:

  • Violates any law or regulation
  • Infringes on the intellectual property rights of others
  • Contains hate speech, harassment, or discriminatory content
  • Includes personal information of others without consent
  • Contains malicious code or viruses
  • Violates the privacy or publicity rights of others

5.3 Content Moderation

While we do not actively monitor User Content, we reserve the right to:

  • Remove content that violates these Terms
  • Suspend or terminate accounts that repeatedly violate our policies
  • Investigate reports of misuse
  • Cooperate with law enforcement when required

6. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Key privacy commitments:

  • We encrypt your data in transit and at rest
  • We do not sell your personal information
  • You control your data and can delete it at any time
  • We use AI processing partners bound by strict data protection agreements

7. Prohibited Uses

You agree not to:

  • Use the Service for any illegal purpose or in violation of local, state, national, or international law
  • Record conversations without proper consent where required by law
  • Attempt to reverse engineer, decompile, or hack the Service
  • Use automated systems to access the Service without permission
  • Interfere with or disrupt the Service or servers
  • Create multiple accounts to circumvent limitations
  • Share your account credentials with others
  • Use the Service to spam or send unsolicited communications

8. Recording Consent and Legal Compliance

8.1 Recording Consent

You are solely responsible for ensuring you have proper consent to record conversations. Recording laws vary by jurisdiction, and you must comply with all applicable laws including:

  • One-party or two-party consent requirements
  • Workplace recording policies
  • Privacy laws and regulations
  • Professional confidentiality requirements

8.2 Disclaimer

We are not responsible for your compliance with recording laws. You agree to indemnify us against any claims arising from your recording activities.

9. Intellectual Property

9.1 Our Rights

Banananote and all related trademarks, logos, and intellectual property are owned by Crescent Developments. The Service is protected by copyright, trademark, and other intellectual property laws.

9.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to use Banananote for your personal or business purposes in accordance with these Terms.

9.3 Feedback

If you provide feedback, suggestions, or ideas about Banananote, you grant us the right to use such feedback without any obligation to compensate you.

10. Service Availability and Modifications

10.1 Service Availability

We strive to maintain high availability but cannot guarantee uninterrupted service. The Service may be temporarily unavailable due to:

  • Scheduled maintenance
  • Technical difficulties
  • Third-party service disruptions
  • Force majeure events

10.2 Modifications

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time. We will provide reasonable notice of significant changes when possible.

11. Disclaimers and Limitations of Liability

11.1 Service Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

  • Warranties of merchantability and fitness for a particular purpose
  • Accuracy of AI-generated transcriptions and summaries
  • Continuous availability of the Service
  • Compatibility with all devices and operating systems

11.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, special, or consequential damages
  • Loss of data, profits, or business opportunities
  • Damages resulting from third-party actions
  • Amounts exceeding the fees paid by you in the 12 months preceding the claim

12. Indemnification

You agree to indemnify, defend, and hold harmless Crescent Developments and its affiliates from any claims, damages, losses, or expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any law or third-party rights
  • Your User Content
  • Your recording activities

13. Termination

13.1 Termination by You

You may terminate your account at any time by:

  • Deleting your account through the app settings
  • Contacting customer support
  • Uninstalling the app (note: this does not delete your account)

13.2 Termination by Us

We may suspend or terminate your account if you:

  • Violate these Terms
  • Engage in fraudulent or illegal activities
  • Abuse the Service or other users
  • Fail to pay subscription fees

13.3 Effect of Termination

Upon termination:

  • Your access to the Service will be discontinued
  • Your data may be deleted according to our retention policies
  • Outstanding fees remain due
  • Certain provisions of these Terms will survive termination

14. Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

14.2 Dispute Resolution Process

Before initiating formal proceedings, we encourage you to contact us at support@crescentdevelopments.org to attempt to resolve disputes informally.

14.3 Arbitration

Any disputes that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization]. The arbitration shall be conducted in [Your Location] in English.

15. International Users

Banananote is available globally, but you are responsible for compliance with local laws. If you access the Service from outside [Your Country], you acknowledge that:

  • Your data may be transferred to and processed in other countries
  • Local laws may differ from these Terms
  • You are responsible for compliance with local recording and privacy laws

16. Accessibility

We are committed to making Banananote accessible to users with disabilities. We strive to comply with accessibility standards and welcome feedback on how we can improve accessibility.

17. Changes to Terms

We may update these Terms periodically to reflect changes in our Service or legal requirements. We will:

  • Post updated Terms on our website and in the app
  • Notify you of material changes via email or app notification
  • Provide at least 30 days' notice before material changes take effect
  • Allow you to terminate your account if you disagree with changes

Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

19. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Crescent Developments regarding the Service and supersede any prior agreements.

20. Contact Information

If you have questions about these Terms of Service, please contact us:

For legal matters, please include "Legal Notice" in your subject line.

21. Effective Date

These Terms of Service are effective as of December 2024 and apply to all users of Banananote from that date forward.

🍌 Thank you for choosing Banananote. We're committed to providing you with the best AI-powered note-taking experience.