Get in Touch
Whether you have a question about features, pricing, need technical support, or anything else, our team is ready to answer all your questions.
Email Support
Response Time
We typically respond within 24 hours
Global Support
Available worldwide, 24/7
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Frequently Asked Questions
How does the AI transcription work?
Banananote uses advanced AI models to convert your speech to text in real-time. Our technology supports multiple languages and adapts to different accents and speaking styles.
Is my data secure and private?
Yes! All your recordings are encrypted and stored securely. We never sell your data, and you have full control over your information. Read our Privacy Policy for details.
Can I use Banananote offline?
You can record audio offline, but AI transcription and summarization require an internet connection. Recordings made offline will be processed when you're back online.
What platforms does Banananote support?
Banananote is currently available on iOS. We're focused on delivering the best possible experience on Apple devices.
How accurate is the transcription?
Our AI achieves excellent accuracy in ideal conditions. Accuracy may vary based on audio quality, background noise, accents, and speaking clarity.
Can I cancel my subscription anytime?
Absolutely! You can cancel your subscription at any time through your app store settings. You'll retain access to premium features until the end of your billing period.
Other Ways to Reach Us
Bug Reports
Report issues or unexpected behavior
Feature Requests
Suggest new features and improvements